Return & Refund Policy
Return & Refund Policy
Last updated on 25th October 2024
Thank you for shopping at Freszi.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Freszi which is owned & managed by Safocart Retail Private Limited.
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to freszi.com, accessible from https://freszi.com
"Application" referes to Freszi – freshness guaranteed. Always! from android/iOS mobile.
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
Once order is placed you're not allowed to cancel the order.
Conditions for Returns/Replacement
The product is non-returnable. For a damaged, defective, expired or incorrect item, you can request a replacement within 24 hours of delivery.
In case of an incorrect item, you may raise a replacement or return request only if the item is sealed/ unopened/ unused and in original condition.
Reservation of Rights
We reserve the right to amend this Policy any time and it’s linking policy at any time. By continuously linking to our Website or Application, you agree to be bound to and follow these linking Return & Refund Policy.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details:
Email: info@safocart.com
Mobile : +91-80076 80077 (whatsapp only)