Shipping Policy

FresZi Shipping Policy
At FresZi, we ensure your groceries reach you fresh and on time. Below are the details of our shipping and payment processes:

1. Delivery Charges
Free Delivery: Orders above ₹99 are eligible for free delivery.
Delivery Fee: ₹9 will be charged for orders below ₹99.

2. Operational Hours
Our delivery services operate between 5:00 AM to 10:00 PM.
Orders placed after 10:00 PM will be delivered the next day before 7:00 AM.

3. Delivery Slots and Timings
We’ve designed specific slots for smooth and timely delivery:

Order Placement Time Delivery Timing 
5:00 AM to 6:30 AM 7:00 AM to 8:30 AM
6:30 AM to 8:30 AM 9:00 AM to 10:30 AM
8:30 AM to 10:30 AM 11:00 AM to 12:30 PM
10:30 AM to 2:30 PM 2:30 PM to 4:00 PM
2:30 PM to 4:00 PM 4:30 PM to 6:00 PM
4:00 PM to 6:00 PM 6:30 PM to 8:00 PM
6:00 PM to 8:30 PM 9:00 PM to 10:00 PM
8:30 PM to 10:00 PM 5:00 AM to 6:30 AM (Next Day)

Incase Product is not delivered at slots timing then it will be delivered at same day.

4. Payment Options
We offer multiple payment options for your convenience:

Cash on Delivery (COD)
Online Payment via Credit/Debit Cards or UPI
Net Banking

5. Freshness Guaranteed
We ensure all perishable items are handled and transported under controlled conditions to maintain their freshness.

6. Customer Support
For queries about delivery, timing adjustments, or payment issues, please reach out to our support team at Email: info@freszi.com

Mobile: +91-80076 80077 (whatsapp only)